FAQ

Frequently Asked Questions

Everything you need to know about our challenges, trading rules, payouts, and the BYOB model — all in one place.

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Account

6

Account setup, management & billing

👤 Account

Register on our platform, choose your challenge type and account size, then complete the payment. Your challenge credentials are generated instantly — within 60 seconds of payment confirmation — and available in your dashboard.

👤 Account

Yes, you can run multiple challenge accounts simultaneously. Each account is tracked independently with its own set of rules and objectives. There is no limit to the number of active challenges you can hold.

👤 Account

We accept credit/debit cards (Visa, Mastercard), cryptocurrency (BTC, ETH, USDT), and bank wire transfers. Payment processing is handled by our secure payment partners with full encryption.

👤 Account

Challenge types cannot be changed after purchase. We recommend reviewing our Trading Accounts page and comparison table carefully to find the right fit before committing. You can always purchase a new challenge at any time.

👤 Account

If you violate a rule and fail the challenge, the account is closed. You can purchase a new challenge at any time to try again. We also offer discounts on retry purchases — check your dashboard for available offers.

👤 Account

You can request account deletion through your dashboard settings or by contacting our support team. We process deletion requests within 30 days in compliance with applicable data protection regulations. Note that some financial records may be retained as required by law.

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Trading Rules

7

Challenge rules, phases & objectives

📏 Trading Rules

Profit targets vary by challenge type. For our 2 Step Challenge, Phase 1 requires 8% and Phase 2 requires 5%. For the 1 Step Challenge, the single phase target is 10%. Lite challenges have a 6% target. Full details are on the Evaluation Rules page.

📏 Trading Rules

The daily drawdown limit is calculated as a percentage of your starting equity at the beginning of each trading day (server time). If your equity drops below this threshold at any point during the day, the account is considered in violation. The limit resets each day.

📏 Trading Rules

Most of our challenge types have no time limit — trade at your own pace. The Lite plan has a 45-day limit. There is a minimum trading days requirement (typically 5 days) to ensure consistency. Check the specific rules for your chosen plan.

📏 Trading Rules

Yes, weekend holding is allowed on all challenge types. You can keep positions open through the weekend without restriction. Be aware that weekend gaps can affect your drawdown, so manage your risk accordingly.

📏 Trading Rules

Yes, news trading is fully permitted. You can trade during major economic releases, central bank announcements, and any other news events without restriction. This applies to both challenge and funded phases.

📏 Trading Rules

You can trade any instrument available at your chosen broker — forex pairs, indices, metals, energies, and crypto CFDs. The instrument selection depends on your broker, which is a key advantage of the BYOB model.

📏 Trading Rules

The maximum total drawdown is calculated from your initial starting balance. For most challenge types, this is 10% (e.g., $5,000 on a $50,000 account). If your equity drops below this absolute floor at any point, the account is closed. This is different from the daily drawdown, which resets each day.

💰

Payouts

6

Withdrawals, splits & scheduling

💰 Payouts

Funded traders can request payouts on a bi-weekly schedule. Your first payout is eligible 14 days after your first trade on the funded account. After that, you can request a payout every 14 days.

💰 Payouts

The starting profit split depends on your challenge type — typically 80% for 2-Step and 1-Step challenges. As you scale your account through consistent profitability, the split increases up to 90% or even 95% on select plans.

💰 Payouts

Once you submit a payout request, it is typically reviewed and processed within 12 hours. Crypto payouts (BTC, USDT) are usually the fastest. Bank wires may take 1–3 business days depending on your region. You will receive a confirmation email once the transfer is initiated.

💰 Payouts

Yes, the minimum payout amount is $50. This ensures transaction fees do not eat into your profits. There is no maximum limit on payout amounts — withdraw your full available profit if you wish.

💰 Payouts

Yes — your challenge fee is refunded with your first payout from the funded account. The refund is added on top of your profit split, so you receive your fee back in full plus your earned profits.

💰 Payouts

Funded traders can scale their account up to $4,000,000 in trading capital. Scaling is triggered by consistent profitability milestones. Each scale-up increases your account size and may also improve your profit split. Details are available in your funded dashboard.

⚙️

Technical

6

Platform, monitoring & connectivity

⚙️ Technical

We support MetaTrader 5 (MT5) exclusively. MT5 is available for Windows, macOS, iOS, Android, and web. You use MT5 through your chosen broker — we monitor your trading activity via a read-only connection.

⚙️ Technical

Our system connects to your MT5 account using an investor (read-only) password. This allows us to track your open positions, closed trades, and account metrics in real-time without any ability to place or modify trades on your behalf.

⚙️ Technical

Yes — EAs and algorithmic trading are allowed on most challenge types. The only restriction is that your EA cannot be used across multiple challenge accounts simultaneously (no copy trading between your own accounts). HFT strategies with extremely high-frequency execution may be flagged for review.

⚙️ Technical

If the monitoring connection drops, your trading is not affected — your broker account continues to function normally. Our system will attempt to reconnect automatically. If the disconnection persists for more than 24 hours, contact support to re-establish the connection. Trading during a disconnection is at your own risk as we cannot verify compliance.

⚙️ Technical

We take data security seriously. All connections are encrypted using TLS 1.3, and we store only the minimum data required to operate the platform. We do not store your broker login credentials — only the read-only investor password. See our Privacy Policy for full details.

⚙️ Technical

Yes. Since you trade through your own broker on MT5, you can use the MT5 mobile app for iOS or Android. Your trades are monitored regardless of which device or platform you use to place them.

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BYOB / Broker

6

Bring Your Own Broker & connections

🔗 BYOB / Broker

Unlike traditional prop firms that force you onto their proprietary platform or a specific broker, our BYOB model lets you trade with any broker from our approved list. You get the execution quality, spreads, and conditions you prefer while we monitor your performance remotely.

🔗 BYOB / Broker

We maintain a list of 10+ approved brokers including IC Markets, Pepperstone, FP Markets, Eightcap, and others. All approved brokers meet our standards for regulation, execution quality, and MT5 support. The full and up-to-date list is available in your dashboard.

🔗 BYOB / Broker

Yes. Submit a broker request through your dashboard and our team will evaluate it. We assess brokers based on regulatory status, execution quality, and MT5 compatibility. Reviews typically take 3–5 business days.

🔗 BYOB / Broker

Yes, you can switch to another approved broker at any time. Update the connection in your dashboard by providing the new MT5 investor credentials. Your trading history and progress carry over — the switch does not reset your challenge.

🔗 BYOB / Broker

Absolutely not. We only use a read-only investor password to monitor your trading activity. This is a standard MT5 feature designed for exactly this purpose. We cannot place, modify, or close trades, and we have zero access to your deposit, withdrawal, or broker account settings.

🔗 BYOB / Broker

BYOB gives you full control: you choose your broker's spreads, execution speed, and regulatory environment. There is no conflict of interest — we do not profit from your spreads or losses. You keep your existing broker relationship and trading setup, reducing friction and letting you focus on performance.

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Can't Find Your Answer?

Our support team is here to help. Reach out and we'll get back to you within 24 hours — usually much sooner.