We'd Love to Hear From You
Questions, partnership inquiries, or press requests — our team typically responds within 24 hours.
Common questions
You might find your answer here — saves us both some time.
How do I get started?
Purchase a challenge, connect your MT5 broker account, and start trading. It takes less than 5 minutes.
See full process →Which brokers are supported?
Any MT5 broker from our approved list. You pick the broker — we connect to your account remotely.
View broker info →How fast are payouts?
We guarantee processing within 24 hours. Most payouts are completed within a few hours of request.
See payout details →What are the evaluation rules?
Each challenge type has clear rules for profit targets, drawdown limits, and time frames — all publicly documented.
View all rules →Can I get a refund?
Yes — we offer refunds according to our published refund policy. Check the terms for full details.
Refund policy →How do I contact support?
Use the form above, join our Discord community, or email us directly. We respond within 24 hours.
Go to form ↑Other ways to connect
support@proplynq.com
Typically responds within 24 hours
Discord Community
Join our Discord
Fastest response — active community + team members
Telegram
Message us on Telegram
Great for quick questions
Our Offices
Registered Address
Office 209, Eden Plaza, Eden Island, Mahe, Seychelles
Head Office
Level 39, Emirates Tower, Sheikh Zayed Road, Dubai